Before visiting citizen service, you need to schedule an appointment. This ensures shorter waiting times for you and you can pick the time that suits you.
If you arrive without an appointment, we may not be able to help you on the day, but we are happy to help you schedule an appointment for another day.
If you are unable to book an appointment online, you can contact us on +45 59 53 44 00.
Our phones are open:
- Monday 8.30 - 15.00
- Tuesday 8.30 - 15.00
- Wednesday 8.30 - 15.00
- Thursday 8.30 - 17.00
- Friday 8.30 - 13.00
The local municipal libraries in Kalundborg, Gørlev, Høng and Ubby can also assist you with the digital self-service solutions.