Before visiting citizen service, you need to schedule an appointment. This ensures shorter waiting times for you and you can pick the time that suits you.
If you arrive without an appointment, we may not be able to help you on the day, but we are happy to help you schedule an appointment for another day.
If you are unable to book an appointment online, contact us on +45 59 53 44 00.
Our phones are open:
- Monday 08.30 - 15.00
- Tuesday 08.30 - 15.00
- Wednesday 08.30 - 15.00
- Thursday 08.30 - 17.00
- Friday 08.30 - 13.00
The local municipal libraries in Kalundborg, Gørlev, Høng and Ubby can also assist you with the digital self-service solutions.